macOS: Outlook 2016 IMAP Setup Guide



This article will assist you with setting up Outlook 2016 for Mac with your Hosted Mailbox.

    1. Launch Outlook 2016 for Mac

NOTE: If you do not have any accounts setup on Outlook 2016 for Mac, skip to Step 5

            2.  Select Preferences from the Outlook menu.

            3.  Select Accounts

            4.  Select Add Email Account

            5.  Enter your email address:

            6.  Outlook will sometimes automatically select Exchange as the account type. Click on                   Not Exchange on the top right corner to switch the account type


            7.  Select IMAP/POP at the bottom


            8.  Enter the following details:

                 Type: IMAP
                 Email address:
                 Password: Your mailbox password

                 Incoming Server:
                 Port: 993
                 Use SSL to connect: Checked

                 Outgoing Server:
                 Port: 465
                 Use SSL to connect: Checked


            9.  Click Add Account.

            10.  Click Done


You're done! You should see the main Outlook window and your email should begin downloading shortly. Please allow 15 minutes for email to download before troubleshooting

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